Operation and Services Update from the MassHire Cape and Islands Career Center

Update 05/21/2020

Dear valued customer,

During this health crisis, MassHire Cape and Islands Career Center has put in place emergency programming to ensure that we can continue to provide critical services to our customers while maintaining social distancing protocols for the health and safety of our community, our customers and our staff.

While we are closing our buildings to walk-in traffic, our staff is available by phone and/or email.  Please call 508-771-JOBS (5627) and our staff will work with you to find the right solution for you and your family during this challenging time. If you need to leave a message when you call, a career center staff member will respond to your message within 48 hours. Stay well!

Unemployment Assistance

The Department of Unemployment will be hosting daily virtual town hall meetings where they will take constituents through a step by step process of achieving a successful unemployment claim and taking questions from
claimants across the Commonwealth.

Sign up for a virtual town hall session here.

The MassHire Cape and Islands Career Center has been pleased to assist our constituents with their unemployment questions while Department of Unemployment Assistance has been working to provide their services remotely.

As DUA continues to add staff, we will be referring all unemployment questions to their workflow. Please know that we are still providing job search and workforce development services and will be here to assist in your job search efforts. Below is the link to the Unemployment Assistance Contact Request.


Also, here is a link to additional information we encourage you to review.


To get COVID-19 Unemployment Eligibility Information click below:

COVID-19 Unemployment Eligibility Information

Pandemic Unemployment Assistance (PUA) provides payment to workers not traditionally eligible for unemployment benefits (self-employed, independent contractors, workers with limited work history, and others) who are unable to work as a direct result of the coronavirus public health emergency.

Find out more, and if if you are eligible below:

CARES Act: Are you covered?

The federal CARES Act was signed into law March 27, 2020. The Act provides enhanced Unemployment Insurance (UI) benefits and Pandemic Unemployment Assistance (PUA) for Massachusetts workers.

Find Out More About CARES

COVID 19 Economic Impact Payment

The FDIC is assisting individuals who do not currently have a bank account but would like to receive their economic impact check via direct deposit.  If you do not have an account, many banks offer ways to open one remotely – online or through a mobile app – without going to a bank branch. As long as you have a computer or a smartphone with access to the Internet, it is easy to get started. The link below includes a video and connection to lists of banks that allow online account opening, as well as some that allow people to open an account now and fund it later with the Economic Impact deposit.

Economic Impact Payments

To stay up to date on the Commonwealth of Massachusetts guidance and response regarding COVID-19 visit www.mass.gov/resource/information-on-the-outbreak-of-coronavirus-disease-2019-covid-19.

We are here to help with your job search

Masshire can help with finding temporary work during COVID – 19. View our Weekly Job Alerts from local businesses and employers.

Weekly Job Alerts

MA COVID-19 Long Term Care Temporary Staffing Opportunities

The Commonwealth of Massachusetts COVID-19 Command Center (Command Center) is working with COVID-19 Long-term Care Facilities (LTC) to recruit and hire health and human services professionals to care for COVID-19 patients.

There is an urgent need for: Registered Nurses, Licensed Practical and Vocational Nurses, Certified Nursing Assistants and Patient Care Technicians, Physical Therapists and Assistants, Occupational Therapists and Assistants, Social Workers and Activity Coordinators.

LPN, Associates Degree RN students who are in their final semester or 3rd, 4th year BSN students not yet licensed are encouraged to apply as Certified Nursing Assistants/Patient Care Technicians at the post-acute sites.  It is anticipated that most LTC sites will be hiring for the month of April, with potential to extend for longer.

To streamline this process the Command Center created a Facility Staffing Portal for healthcare professionals to apply for job opportunities at LTC/ post-acute sites across the state. The Staffing Portal can be accessed below. After completing the online intake form on the portal, candidates will receive a confirmation email and be contacted for next steps.

Facility Staffing Portal

General Announcements and Resource Links

Jobseeker and Unemployment Information:

All Career Center Seminars (CCS) and Re-employment Services & Eligibility Assessments (RESEA) scheduled between March 16-June 30, 2020 at MassHire Cape and Islands Career Center have been postponed.  Career Center staff will contact you for rescheduling. Please be assured that benefits will NOT be impacted as a result. 

All on-site Workshops and Recruitments held at the MassHire Cape and Islands Career Center are canceled through June 30th. The career center’s more popular workshops are available online through our member portal. To become a member click here.

The Executive Office of Labor and Workforce Development (EOLWD) and the Department of Unemployment Assistance (DUA), in coordination with the U.S. Department of Labor (USDOL) are taking a series of actions to assist workers and employers. 

To file a new Unemployment Claim or have a question on an existing claim please visit: https://www.mass.gov/how-to/apply-for-unemployment-benefits anytime or call by phone at (877) 626-6800 Monday – Friday from 8:30 am – 4:30 pm.

If you are a Veteran seeking services please visit the following link for a listing of services and contact information: https://masshire-capeandislands.com/veterans-services/ 

Business Services and Resources:

The MassHire Cape and Islands Business Services Team remains available to assist employers. For a list of services and contact information please visit: https://masshire-capeandislands.com/employers/

The Commonwealth of Massachusetts is providing a variety of resources and services to assist businesses during this difficult time. For information regarding financial assistance, tax relief measures, and alternatives to layoffs please visit: www.mass.gov/info-details/covid-19-resources-and-guidance-for-businesses

For information on Unemployment Insurance resources, click here:

Unemployment Insurance for Employers

Frequently Asked Questions About COVID-19: Employee Rights and Employer Obligations

FAQ about COVID-19 for Employers

To apply for financial assistance, click here:

Financial Assistance for Employers